// Project Goals

We stepped in to rethink Clover’s Virtual Terminal. It’s widely known for physical point-of-sale devices, but merchants needed more than just a place to enter credit cards manually. The goal was to transform the web dashboard into a true financial command center, integrating a white-label digital wallet directly into the interface. We needed to build a system where business owners could easily manage deposits, withdrawals, prepaid cards, and complex transaction histories, all without feeling like they were lost inside a clunky, traditional banking portal.

// The Result

By creating a modular, responsive wallet system with a clean visual hierarchy, the new interface proved that the Clover Web Dashboard can be a powerful wallet alternative, rather than just a basic virtual POS. The data backed this up: we saw a massive 64% increase in wallet feature usage, alongside a 32% bump in task success rate. Merchants responded with overwhelmingly positive feedback, highlighting how the clarity, transparency, and feature richness gave them complete control over their business finances in an environment they already trusted.

+64%

User activation rate

+14.2%

Monthly active users

+7.6%

Transaction completed

94.6%

Customer satisfaction